He gets credit where it is due - for recruiting good players. It is the other aspects of coaching where he is suspect.
I think it is fair critique. Baylor fans question the x's and o's continually. In Drew's defense I would say:
1. He runs a great program. 21 of 22 that have used up eligibility have graduated. The other (Lace Dunn is making $200k+ playing overseas).
2. He had to take some character risks early on (or at least did- probably shouldn't have sad had to) in order to field a team that could athletically compete. As he has built the program, he has recruited high character kids that represent the school well and take care of their business in the classroom.
3. Top tier talent has been babied and coddled all their life and they don't respond well to criticism. Many of them are in desperate need of discipline but that's a discussion for another day... Fact is that Drew and his staff is cut out of the Dale Carnegie "encouragement and positive reinforcement are the best ways to coach" mold. That is not how most coaches are wired. Players talk. I talked to one that went to Texas that said he loved Austin but hated getting cussed out every single day in practice.
Drew's reputation with top talent is that he is a player's coach. He holds them accountable in a lot of ways. Miss a class- you get a one on one session with the strength coach that you won't forget... They practice defense 70% of the time in practice... But in reality, most players are not committed to defense and have to be threatened with the bench to make them love playing it.
As a Baylor fan, I have seen Drew change in that area as depth has improved. Perry Jones missed a box out against OU and Drew pulled him. Quincy Miller missed one later and Drew sat him extended minutes... I think Drew can keep his positive/enthusiastic demeanor and still enforce accountability in those ways. Wooden was the master at it.
4. The same qualities that make Drew a relentless recruiter also make him an accountability model for the players. He will wear players out about graduating until they do. Of course this benefits him- but it is the ultimate win/win. He also goes to extra lengths to make sure his players are prepared for life after eligibility is used up. The word gets out about this and of course this sells well with mom, dad and grandma.
He may be a "douchebag" to rivals and those who don't know him. But to those who know him, I never hear a bad word about him or his character. One story to illustrate this. He lost a heartbreaking game to Texas at home a few years ago on a last second shot. He signed up for nursery duty at his church in the morning after. One of the church members went by expecting him to "opt out" or get a replacement but said there he was changing diapers and playing with the little ones on the floor the next morning. Probably not behavior that you will see from most Division I basketball coaches. And certainly not behavior from a "douchebag" the way I would use the term.